Bought a LockApp Hub? We’ll help you set up your smart lock in the Rav-Bariach and Shelly apps 🙂
This guide explains step by step how to add the Hub to the Rav-Bariach and Shelly apps. First, connect the Hub to power
1. Download the Shelly Cloud app and the Rav-Bariach app from GooglePlay (Android) or AppStore (iPhone).
2. Create an account on the Shelly Cloud app login screen


(the three-line icon)



Note that the password is case-sensitive



If the app doesn’t find the device at this stage, insert a toothpick into the back of the Hub and press and hold for 12 seconds, then repeat step 5
If that still doesn’t work, go to the end of the guide and check whether one of the three causes listed there applies

If the app doesn’t find the device at this stage, insert a toothpick into the back of the Hub and press and hold for 12 seconds, then repeat step 5
If that still doesn’t work, go to the end of the guide and check whether one of the three causes listed there applies

a few minutes













and that’s it 🙂 Enjoy your smart lock!
Note:
Pairing problems can be caused by one of the following:
1. Connecting to the 5 GHz Wi-Fi band instead of 2.4 GHz. (Shelly devices work on 2.4 GHz only. We strongly recommend turning off the 5 GHz band during setup.)
2. Content filtering (such as Rimon Internet). You can contact your provider and ask them to open these ports:
- http – port 80
- https – port 443
- tcp6021
- DNS (udp53)
- NTP (tcp123 / udp123)
3. Your internet provider’s firewall: ask them to open the ports above

